FAQs
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You will be billed based on the payment terms you’ve selected at the time your policy was issued. The charge will come directly from your carrier and can be paid by the credit/debit card or checking/eft account.
If you want to change any of your payment details, please contact us.
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Your policy will automatically renew on your renewal date. 30 to 60 days prior to your renewal date, your carrier will send you your renewal documents by mail and/or email. If you would like to make any changes, or make your payment, on or before your renewal date, please contact us so we can help you process those changes or payments.
For policy changes or payments, please contact us at 1-800-243-5755 or BandBInsuranceGroup@gmail.com
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To cancel your policy, please call our customer service team at 1-800-243-5755. Only the policyholder is authorized to cancel the policy.
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Policies are only issued by speaking to one of our licensed agents and providing payment.
Policies are never issued by leaving a voicemail or sending an email.
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Maximizing the Value of your Insurance Policy through Discounts
Discounts are a great way to add value to your insurance policy. It is important to work with an agent who understands your unique needs. Below are some common types of discounts that may be available to you.
One of the best ways to save on your insurance are customer loyalty discounts. Insurance carriers typically provide discounts for bundling multiple lines of business like your home and auto.
Demographics can play a part in your available insurance discounts such as good student, homeowner, mature driver, or affinity programs. Some carriers offer discounts for occupations such as teachers, doctors, government workers, healthcare professionals and more.
Your driving history can play a part in your available discounts. Some carriers reward safe driving, accident free records, and low mileage driving. Some carriers also offer usage-based driving discounts through apps and devices that track your driving habits.
Taking driver training courses like defensive driving or driver training may be recognized by carriers as another way to maximize value.
Equipment related discounts include features like anti-lock brakes, anti-theft, hybrid or electric vehicles, new car, or other safety restraint features.
Payment type can provide discounts when you enroll in autopay, pay in full, or go paperless with your billing.
For more information on any of these discounts, please contact your insurance agent.
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We collect initial premium payments or service fees on behalf of licensed insurance carriers. All policies are subject to underwriting approval and carrier terms.
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B and B Insurance Group and it’s agents are licensed and operate in accordance with state regulations of each state we are licensed in.
Currently, we are licensed and operate in Arizona, California, Colorado and Utah, with many more states coming soon.
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Refunds are handled in accordance with insurance carrier terms and policy agreements.
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We are currently licensed in Arizona, California, Colorado and Utah with many more states coming soon.
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We specialize in Life, Auto, Homeowners/Property and Commercial Insurance solutions that are tailored to your specific insuranc needs.
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We currently hold the following state licenses:
Arizona: 879107
California: 0L91382
Colorado: 879107
Texas: 1073298
Utah:
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Information we collect:
We may collect personal information from you when you:
Request a quote or consultation
submot forms on our website
Contact us vei email of phone
This may include your name, email address, phone number, and insurance related information needed to provide our services.
How we use your information:
We do not sell your personal information. We may share your information with:
Licensed insurance carriers to facilitate policies
Service providers who help us operate the website or process payments
Legal authorities if required by law
Security:
We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no website or electronic transmission can be guaranteed to be 100% secure.
Your Rights:
You can request:
Access to your personal information
Correction or deletion of your personal information
To make a request, contact us at:
BandBInsurance Group@gmail.com or by phone at 800-243-5755
Changes to this Privacy Policy:
We may update this policy from time to time. Any updates will be posted on this page with the “Effective Date” updated.
Contact Us:
B and B Insurance Group
5268 N 2300 W
Cedar City, UT 84721
P 800-243-5755
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Effective 1/1/2026
Welcome to BandBInsuranceGroup.com
By accessing or using this website, you agree to the following terms and conditions:
Services Provided:
B and B Insurance Group is a licensed insurance agency offering insurance products and related services. All policies are subject to underwriting approval and the terms and conditions of the issuing insurance carrier.
No Guarantee of Coverage:
Submitting information through our website or requesting a quote does not guarantee coverage. Insurance policies are issued solely at the discretion of the insurance carrier.
Payments and Fees:
We may collect service fees or initial premium payments on behalf of licensed insurance carriers. By submitting payment, you authorize B and B Insurance Group to charge the provided payment method for agreed-upon services or premiums.
Refunds and Cancellations:
Refunds and cancellations are subject to the terms and conditions of the insurance carrier and any applicable service agreements. Please contact us directly for assistance with cancellations or refund requests.
User responsibilities:
You agree to provide accurate and complete information when using our website or services. Providing false or misleading information may result in denial of services or cancellation of policies.
Limitation of Liability:
B and B Insurance Group is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or services, including delays or decisions made by insurance carriers.
Third-Party Services:
We may work with third-party providers, including insurance carriers and payment processors, to deliver services. We are not responsible for the policies, practices, or decisions of these third parties.
Privacy:
Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
Changes to Terms:
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with the updated effective date.
Contact Information:
B and B Insurance Group
5268 N 2300 W
Cedar City, UT 84721
P 800-243-5755
P 310-251-2028
By using this website, you acknowledge that you have read, understand, and agree to these Terms of Service.
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Your charge will appear as B and B Insurance Group or BBIG, or the corresponding carrieras applicable.